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sandyRoe - "... when it's an external force that has brought about the change, where's the repentance? The knife that lobotomised your Australian thug hasn't carved out a new man, it simply damaged the old one. And it's him who will one day pay for his sinning ways..."
He'll "pay for his sinning ways". How very presumptuous of you and how very revealing about you your statement is. As I've relayed the story, the Australian in question (lets call him "Bob") hasn't committed any sin. Unpleasant though he was, he wasn't a criminal. Bob didn't kill people nor did he steal, lie, lust or even take the Lord's name in vain. But in your mind, Bob's a sinner all right and he's going straight to hell.
Regardless, let's say that Bob does repent his "sins". The question still stands - which Bob will go to heaven? The old, real Bob, or the (to use your phrase) new lobotomised nice Bob?