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Has Ab Sold My Email Address?
74 Answers
Received a marketing email from a 'sister company' of AB.
I haven't given permission for my email address to be used in this manner. And there appears to be no way [unless someone can direct me] to set or change email preferences, apart from Newsletter and subscription to questions.
How sneaky.
I haven't given permission for my email address to be used in this manner. And there appears to be no way [unless someone can direct me] to set or change email preferences, apart from Newsletter and subscription to questions.
How sneaky.
Answers
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This booklet produced by the ico (Information Commissioner's Office) explains the current position and the law relating to "direct marketing" activities:-
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Interestingly, AB's T&Cs contain a clause which looks like a disclaimer from these obligations, but crucially, it says that you [subscribers] can opt out of marketing communications. Which is where I came in. I have the option only to tick boxes to opt in or out for Newsletter and question subscriptions, not for marketing communications.
'air Collection Notice
The AnswerBank and any successors to The AnswerBank's business will hold and process your personal information on its systems for the purposes of posting your questions, answers and comments to The AnswerBank, administration, business development, trend analysis, and marketing.
In order to provide you with the best possible service, it is possible The AnswerBank may contact you by e-mail about products, services and special offers they believe may be of interest to you.
On occasion, The AnswerBank may wish to share your personal information with affiliated companies, other commercial partners or third parties who may contact you by e-mail with details of products, services and other special offers they believe may be of interest to you. Some of those companies may be resident outside the European Economic Area. The law outside of the European Economic Area may not protect your personal information.
The information you give us as an account holder will be accessible by you at the 'Sign-in' page. This enables you to change the details and select or de-select whether you wish to receive information about goods and services. '
'air Collection Notice
The AnswerBank and any successors to The AnswerBank's business will hold and process your personal information on its systems for the purposes of posting your questions, answers and comments to The AnswerBank, administration, business development, trend analysis, and marketing.
In order to provide you with the best possible service, it is possible The AnswerBank may contact you by e-mail about products, services and special offers they believe may be of interest to you.
On occasion, The AnswerBank may wish to share your personal information with affiliated companies, other commercial partners or third parties who may contact you by e-mail with details of products, services and other special offers they believe may be of interest to you. Some of those companies may be resident outside the European Economic Area. The law outside of the European Economic Area may not protect your personal information.
The information you give us as an account holder will be accessible by you at the 'Sign-in' page. This enables you to change the details and select or de-select whether you wish to receive information about goods and services. '
Hello,
No, we haven't sold your email address, and we never would. The email is from us, introducing you to our sister company. It will have gone to the email address associated with your AnswerBank account. There is indeed a disclaimer in our terms and conditions saying you might receive email communications from us. The first email you received about Gardenlines is to let you know about the competition and to say that you can either receive these emails or unsubscribe if you would like to. All emails from us include a link at the bottom where you can unsubscribe.
No, we haven't sold your email address, and we never would. The email is from us, introducing you to our sister company. It will have gone to the email address associated with your AnswerBank account. There is indeed a disclaimer in our terms and conditions saying you might receive email communications from us. The first email you received about Gardenlines is to let you know about the competition and to say that you can either receive these emails or unsubscribe if you would like to. All emails from us include a link at the bottom where you can unsubscribe.
Some of you chaps do need to get a bit of a grip and a sense of proportion - talk about "outraged for the sake of being outraged".
AB has sold nothing - it has sent a promotional email to you (from its own address) which is completely in line with its terms and conditions and offers a simple way of avoiding any similar emails in the future.
This isn't even reaching the starting line as a 'first world problem', let alone being worth the degree of knicker-twisting angst that some people are exhibiting.
AB has sold nothing - it has sent a promotional email to you (from its own address) which is completely in line with its terms and conditions and offers a simple way of avoiding any similar emails in the future.
This isn't even reaching the starting line as a 'first world problem', let alone being worth the degree of knicker-twisting angst that some people are exhibiting.
