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julie49 | 16:24 Fri 11th Jul 2014 | Technology
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Help. I bought a google play voucher, followed the instructions and put the number in, I have a google account but it said I have to have a google wallet, went on to play store but the google wallet was american, I have not a clue what to do now, cant find a e-mail address to ask for help. does anybody know what to do. thank you. julie49.
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Avatar Image hc4361
Did you get a screen like this?
https://play.google.com/store?code&payload
18:54 Fri 11th Jul 2014
Avatar Image julie49
Question Author
yes i got that up and tried to redeem the voucher but it said it was invalid
20:33 Sat 12th Jul 2014
Avatar Image hc4361
Very strange. Where did you buy the voucher from?
20:34 Sat 12th Jul 2014
Avatar Image hc4361
Try this:
https://support.google.com/googleplay/troubleshooter/3422617?hl=en-GB
20:34 Sat 12th Jul 2014

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