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What Would You Do ?

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tamaris | 07:42 Tue 27th Aug 2013 | Technology
5 Answers
Stay with BT I pay a year line rental in advance for a discount and get free national calls 7pm-8pm and weekends.
Go with Plus Net (I am with them for broadband £7.99 a month).
Plus net are offering Plusnet Essentials & Unlimited broadband with home phone




√ Essentials - great for browsing the internet and emailing - from £5.99 a month


√ Unlimited - perfect for large families, downloading, streaming and gaming - from £9.99 a month


√ £14.50 line rental inclusive weekend calls to UK2 landlines and 0845 and 0870 numbers

Switch your home phone
to Plusnet




√ Inclusive weekend calls to UK2 landlines and 0845 and 0870 numbers


√ Simple to switch and keep your phone number


√ Free calls to Plusnet phone customers


√ £14.50 a month


√ Keep your current broadband package


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Sorry copy not too good
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7pm to 8am
The reason that I stay with BT is that the line is theirs, the infinity box is theirs, they supply the hub and they supply the broadband. Any problems that I have are therefore the responsibility of one firm and the bb provider can't blame the line provider and vice versa. The speed is good and the service is good.
What would I do ? Go with whichever doesn’t insist I have to open a DD with them to allow them to do what they want with my money as a condition of them having the privilege of me as a customer.
It's worth remembering that Plusnet is actually a trading name of BT anyway, so there's unlikely to be any significant difference between their services.

However for people who are stuck with old-fashioned copper wires carrying their broadband services (rather than fibre-optic cables) a priority should be to seek a provider offering 'ADSL2+', rather than the standard 'ADSL Max' that BT Wholesale normally sells to other ISPs (and BT provides direct to their own customers). ADSL2+ effectively gives customers a pair of phone lines bundled together, thus roughly doubling download speeds. (My own went from 5.5Mbps to 10.5Mbps when I got ADSL2+).

I doubt whether BT can actually provide their own customers with ADSL2+ because their Home Hubs are configured to provide one internet connection to the paying customer and one (via BT Wi-Fi) to any other subscriber who might be in the area. So it would seem that the 'second line' to that property isn't available for use in upgrading the customer's service to ADSL2+.

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