Worth complaining?

[NoMercy]

Have you ever complained and received a satisfactory result without recourse to further action?

To cut a long story short, last time I went to see Bobs, I was delayed on the return leg of my journey and was told I would miss the last train from Newport to Hereford. I was advised to get off at Salisbury and travel back to Fareham. I had to travel again the next day, and missed a whole day at work. They refused to cover my loss of earnings, but today I received vouchers from First Great Western for £56. Well, an off peak return from Hereford to Fareham costs about £55, so I'm pleased with the result - well worth filling in the form.

[grasscarp]

Yes, definitely. If you write a good letter, and somehow let them know what you want as recompense you stand can often get what you want. Have done this quite often. I have one brewing at the moment.....