Technology1 min ago
wireless modem router problems?
8 Answers
Please can someone help me out once again.
We are still having problems getting online.
The router says it is connected.
We seem to always seem to connect to our neighbours connection.
When we do get connected to our connection,we are getting no web page.
Cannot find sever and page cannot be displayed.
I have been into all the settings what people have advised me to do and still no joy.
Also how do I get to the router settings to reset the router?
I am so fed up now after 2 weeks of trying.
Please can anyone help me out once again and suggest trying anything else.
I would be so grateful.
Many many thanks to anyone who can help.
clare.
We are still having problems getting online.
The router says it is connected.
We seem to always seem to connect to our neighbours connection.
When we do get connected to our connection,we are getting no web page.
Cannot find sever and page cannot be displayed.
I have been into all the settings what people have advised me to do and still no joy.
Also how do I get to the router settings to reset the router?
I am so fed up now after 2 weeks of trying.
Please can anyone help me out once again and suggest trying anything else.
I would be so grateful.
Many many thanks to anyone who can help.
clare.
Answers
1 to 8 of 8
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Desperate measures.
Reset the router to factory settings by pressing a button on the router - it is usually very small and needs a pen or similar to push it in and hold for 10 seconds.
Use the installation disk /set up disk and follow the instructions carefully.
When you are told to, disconnect the wire and see if you can access the internet wirelessly.
If so, you can reconnect to the router by wire and set your security.
Good luck!
Reset the router to factory settings by pressing a button on the router - it is usually very small and needs a pen or similar to push it in and hold for 10 seconds.
Use the installation disk /set up disk and follow the instructions carefully.
When you are told to, disconnect the wire and see if you can access the internet wirelessly.
If so, you can reconnect to the router by wire and set your security.
Good luck!
You shouldn't need and disc anyway. As ethel says, reset the router (small hidden button at the bottom of the router).
With both your computer and router turned off, connect them up with an ethernet cable, and turn both on. Once loaded do as ethel said and open internet explorer and type in the address bar "192.168.1.1" (no quotes), and it should load your router page. From there you should input your ISP username and password, as well as change the router's SSID (name) to something familiar to you.
If you goto philips.co.uk/support, you can find your router model and get the user manual, which will explain in more detail.
With both your computer and router turned off, connect them up with an ethernet cable, and turn both on. Once loaded do as ethel said and open internet explorer and type in the address bar "192.168.1.1" (no quotes), and it should load your router page. From there you should input your ISP username and password, as well as change the router's SSID (name) to something familiar to you.
If you goto philips.co.uk/support, you can find your router model and get the user manual, which will explain in more detail.
1 to 8 of 8
