ChatterBank1 min ago
AA is a joke
6 Answers
What a joke the AA have become, I have been a member 14 years and needed them at half past midnight last Saturday, battery on my volvo was flat, they told me 60 - 90 minute wait, 3 hours they took to get to me and then it wasn't the AA it was a local garage with a pick up truck, within 2 minutes I was on my way. The AA are in trouble I fear, 4th emergency service, don't make me laugh! I have today cancelled my membership and need another more reliable breakdown service, any ideas please. Green Flag look good but open to ideas, thanks.
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We have always been with the AA and on the couple of occasions we have used them have always been good. Last year one reached me in about 20 mins- mind you M25 middle of the morning but it was a Saturday. Missus changed her car year before last and got a years free Green Flag with it so binned the AA. When the car broke down- engine management problem they came out and looked at it, confirmed it was an engine management problem, suggested a couple of garages and left her to arrange it! Needless to say went back to the AA smartish
This is worth a read:
http://www.moneysavingexpert.com/cgi-bin/viewn ews.cgi?newsid1094823518,14076,
http://www.moneysavingexpert.com/cgi-bin/viewn ews.cgi?newsid1094823518,14076,
they do use a lot of local garages but Ive never had a problem with them.
They do prioritise calls though I think. From your name am i to assume you are male, if so a lone female would take priority over you.
Plus they dont keep thousands of breakdown vehicles on the road so at peak times they may already be on a call that they have to finish before getting to you.
Did you ask them to keep in touch about the time theyd arrive?
Ive been with the AA who i found to be very good when called and now have recovery etc through my insurers. When i called them out over easter they sent a RAC / small garage recovery vehicle to me, who arrived with 30 mins and recovered my vehicle to my home address which took a ferry crossing and a 6 hour drive. I was very impressed with it.
Worth asking your vehicle insurer, some even cover for costs occured, i am being refunded the cost of getting the recovery vehicle on ferry and am covered for up to �3000
They do prioritise calls though I think. From your name am i to assume you are male, if so a lone female would take priority over you.
Plus they dont keep thousands of breakdown vehicles on the road so at peak times they may already be on a call that they have to finish before getting to you.
Did you ask them to keep in touch about the time theyd arrive?
Ive been with the AA who i found to be very good when called and now have recovery etc through my insurers. When i called them out over easter they sent a RAC / small garage recovery vehicle to me, who arrived with 30 mins and recovered my vehicle to my home address which took a ferry crossing and a 6 hour drive. I was very impressed with it.
Worth asking your vehicle insurer, some even cover for costs occured, i am being refunded the cost of getting the recovery vehicle on ferry and am covered for up to �3000
i know this is about the AA but i have had worse with the RAC. i broke down on a roundabout in my classic car with my wife, it was freezing cold, and after explaining that she had to get home for her medication, a private firm turned up 3 hours later. to make matters worse he said he couldn't fix it and i told him if i had the tools i could do it myself. he gave me what i needed and i fixed it and drove home. i was really pi55ed off!!
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