When Does It Expire?

[Barsel]

My debit card says on the front Expires End 11/21 but every time I've tried to use it online today it says it wasn't authorised and that I should contact my bank.
The bank have sent me a new card which is valid from 10/21, but I haven't registered it with chip and pin yet.
Any idea why I can't use my old card until the end of this month ? TIA

[sherrardk]

Why can’t you just use the new card?

[goodgoalie]

I would just start using the new card - the fact it's been issued probably means it supersedes the previous one.

[Barsel]

Can't use the new card until I first use it as a chip and pin which means going out in the pouring rain to buy something in a shop or draw money out of the hole in the wall.

[Redhelen72]

I don't think thats correct Barsel, you cannot use it as contactless until its had a chip and pin on it - but its valid from now

[calmck]

Have you used the new one for any on line purchase. If so you cannot use the old one again

[Barsel]

No, I've been putting the old number in as I thought it was still valid. Will try putting the new number in and see what happens.

[naomi24]

I think Red Helen is right. The first time you use it in a shop you can't use it contactless - you have to put it into the reader and physically enter your pin to activate that - but your card will be valid to use online, for example.

[ubasses]

Have you still got the paperwork the bank sent with the card, it should give you 2 further options to validate the new card. Usually an automated telephone number or logging on to your account and doing it online.

[Barsel]

///We couldn't process your request.///
Still not working.
ubasses Yes it says you can set it up in your digital wallet i.e ApplePay etc but I don't have any of that.

[Barsel]

I've tried new and old cards on several websites I use regularly and it isn't having it.
Better get my wellies on.

[ducksie]

I just got a new card and goodgoalie is correct, I had to go to the store and use chip and pin before i could use contactless or order online, it had to be physically activated at an atm or in supermarket and because it has been issued,the other card is now invalid.

[Barsel]

Thanks ducksie. It's a different card too although I didn't ask for it.
It was a Visa card but now it's a Mastercard.
Will go and draw some money out while the rain has eased off.

[Peter Pedant]

ubasses is of course correct
all to do with fraud....
and....

having evicted a tenant ( the one whose father put up with her for a week and commented: "I am a protestant minister not a Roman Catholic saint!" )
I found empty letters - whose cards had been detached in neighbours names ....
yup,
*Name* or was that *name* or *name* or....
was NOT above collecting other peoples cards
I wrote to *name* fathers parish chief constable and said she is yours now! - and told the neighbours as well.

I still hear of *name* from a neighbour who foolishly is still frenz with her .....

[Redhelen72]

Are you NATWEST by any chance Barsel?

[bednobs]

setting it up in your digital wallet isnt what ubases is talking about though - she's talking about validating it with your bank

[Barsel]

All is well. Went to the ATM drew out some money, came home and it's working fine.
Tesco online took a little bit longer as they need a OTP from my bank which they sent and now everything is working fine.
Thanks for all your answers, but it seems in this case, I needed to validate the new card before I could use it to buy online as well as using it as a contactless card.
Fortunately the rain held off. :-)

[jennyjoan]

Barsel I got a new card last week to be expired before end of October but I started to use it right away with still the old pin and worked like a dream. Just cut up the old card. Just use the new card and I don't think you need a new pin - just old pin.

[jennyjoan]

Sister has joined Ulster bank here - they made her leave Post Office. Anyway I have to read her parapheranalia (sp) and they have told her she will get another new card in December because the Visa will be changed to Mastercard

[Redhelen72]

All Natwest/Ulsterbank cards are changing to Mastercard before the end of the year - even new ones that have just been issued

[jennyjoan]

Do you know why?