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Do Banks / Government Departments Know The Word 'sorry' ?

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barney15c | 21:56 Fri 24th Apr 2015 | ChatterBank
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HSBC / Deutsche Bank / The CPS all up to their necks in *** of scandal. I here the words Regrettable, 'tightened up of procedures' blah blah blah, but I don't ever seem ever to have heard the word SORRY ever being mentioned, not even once. Does their arrogance mean that to use the word would be a sign of weakness? That they still don't fully accept they have ever done anything wrong?
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Avatar Image DaisyNonna
The traditional answer would be
Never say sorry, it is a sign of weakness

To me it is just plain rude
22:08 Fri 24th Apr 2015
Avatar Image Peter Pedant
Never apologise - never explain

is not the Duke of Welington but Jackie Fisher letter to the times 1915
23:28 Fri 24th Apr 2015
Avatar Image DaisyNonna
Not sure I mentioned anybody
23:32 Fri 24th Apr 2015
-- answer removed --
Avatar Image bookbinder
I suspect that the organisations that have been mentioned simply don't realise that they are actually dealing with people, individuals, who would like to hear "sorry" now and again. The banks, etc. see their customers as a faceless mass.
15:20 Sat 25th Apr 2015

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