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gness | 19:05 Fri 10th Feb 2017 | ChatterBank
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The RAC has replied to my complaint about how long it took them to rescue me.

It wasn't their fault.....they knew I was priority and couldn't get to me quickly so they gave the rescue to a partner who didn't tell them the truth....rubbish.....I know when the partner got the call from the RAC....and they arrived fifteen minutes after that call.....

They made me aware of the delay by phoning me and leaving a voicemail message because I didn't answer my phone.......Poppycock.....Being in such a scary position I was clutching my phone to my bosom which certainly isn't big enough to muffle the sound of a phone ringing....and the record of the call would be on my phone....it isn't......

But they are giving me a £10 M&S voucher.......☺

Oh no, they're not......I know I can't do any more.....obviously.....but I don't want their voucher.....x
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If companies screw up they should at least tell the truth of how it happened.

Take the voucher - buy some Sushi and think of me. Not that you would get much of anything for £10.

Good job I am not in the RAC
or have a car
or be able to drive

☺☺
Question Author
Just the truth and I'm sorry would suffice, Wolf.......but maybe I'll fuss til I get a voucher for a nice floaty scarf I've seen.....☺
Yours contract was with the RAC, not some local "partner"

Complain again !
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I shall complain with humour, Mikey.......last time I did that I got free wine.....but the scarf will do nicely....and keep me warm should I break down again.....☺
Yeah!
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Hi, J....you well?..x
Perhaps if did have a bosom of sufficient proportion to muffle the phone you may have been seen to more quickly?
Ohhhhhhh, risky.
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It never occurred to me that the lady on the other end of the phone may have been interested in my bosom.......I'll bear that in mind next time.... :-)
I remember being left on a street at midnight when my cam belt failed. The AA said that they would be out within 30 mins. They never turned up at all. I walked home and they turned up the next morning. Not ideal but I didn`t think to try to get compo from them - what is the point after the event?
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I am not trying to get compensation......where have I said that anywhere? Compensation won't turn the clock back and get me to safety.

I have said here that I told them I don't want the £10 and we have been joshing about doubling it to get a scarf.....I'd have thought that was clear.
Well, you did say that you want a free scarf
Hi gness! Sort of - a bit beset. :)
You seem to be OK on the whole. xxx
Very bad service that ( not what you payed for ) 237SJ.
I'd have dumped the AA the next day.
'You seem to be OK on the whole'

If a little lacking in the soundproofing department....
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A humourous reply to Wolfie. Who in their right mind would seriously think I wanted a free scarf from the RAC....honestly!

I had said, if you bothered to read my original post instead of trying to find something to pick on, that I don't want their voucher.

Suggesting I was looking for compensation is your imagination.
Larte-ish, Shoota. That's all. :)
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I'll keep on with the exercises, Shoota...you never know...even at my age....

Yes, J......I'm fine on the whole thanks......just wondering what it is that makes life throw everything at you at once.....not me.....but close friends and family......you think....God...nothing else, please....but then something else rains down.....still, you know that.......xxx
Tony - I remember the night. It was about 30 years ago when I was living with flatmates. They were having a few drinks one night and I was the only person who wasn`t drinking so I was despatched down to the off licence for more booze. When I came to drive home, I had to cross a railway line and my car died when it was half way across it. Thankfully, there was an old boy who was cycling past and he agreed to help me push my car up the road. The bloody AA told me that they couldn`t find my car, even though it was right next to a railway station. After that, I never trusted the lying AA again
I must, I must, improve my bust....
I must, I must, improve my bust....
I must, I must, improve my bust....
I must, I must, improve my bust....
Etc.

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