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Weird Washing Machine Issue.

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joko | 18:42 Wed 14th Dec 2022 | How it Works
30 Answers
(NB: I can't get anyone in to fix it, so I need to try whatever I can first before I have to do that, or just get rid of it.)

My washing machine has been faulty for a while now - all that happens is the spin cycle, then the green light just flashes.
It won't go through the wash cycle or let water into it.

I read that this happens with the light flashing when something is blocked.

I've checked tubes & drainage etc & can't see anything obvious.

However, I've just realised what 'might' be the cause.

A while ago I had a skin problem & to treat it I was slathering my whole body with aqueous cream - really thick stuff, so a lot would get soaked into my bedsheets, night after night.

When I started to wash all the sheets, they came out of the machine, covered in loads of little while blobs of cream - the cream had lifted out the fabric, but I assume the water wasn't hot enough to dissolve the cream & wash it all away, so it balled up.

I put some back in on a higher heat & that got rid of some of it, but still some stayed.
I tried to wipe as many as I could off, but some of it just smushed back into the fabric.

There were quite a lot of sheets to wash.
I just kept washing them individually until it'd all gone. I assume the cream had totally dissolved & washed away.

Now I think what may have happened is all those little bits of cream that did wash off, didn't just dissolve but may have solidified inside the machine & pipes & drainage etc

I can't remember if it was winter & icy in that room - there's no heating in there, so if it solidifies at 30-40 degrees it will at room temp.


I took the back pipes off, but I can't really tell if the inside is partially clogged, by sight, so I'm going to remove all the pipes & soak them in a hot bath for a bit & then flush through.

If that doesn't work, I thought maybe pour a few large buckets of hottest tap water into the drum
- perhaps with some sort of detergent that cuts grease etc? Washing up liquid? -
then switch it on & hope it swishes it around, drains it, & that will rinse it through.
Maybe do this a few times, one after another.

What do you think?

Anyone got any other ideas?

I know the washing up liquid will cause loads of foam, but I figure that inside the machine & inner pipes will sit in them, obviously longer than the water, which might help loosen the cream.

Also, maybe if I put some heating in the room for a few hours, that'd stop this icy weather cooling the pipes again so fast

Or am I best waiting until summer to do this?
I'm doing laundry at my mums, so it's no biggie to wait.

(I KNOW I WAS DUMB FOR NOT REALISING SOONER, & NOW IT'S IN THE DRAINS, SO NO NEED TO TELL ME - THANKS)

Any ideas?
Thanks
:)

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As you are still having problems after 20 months give up and buy a new machine.
What temperature do you wash at and have you tried a washing machine cleaner or soda crystals on a 60° wash?
Washing machine cleaner tablets on a very hot wash?
Sorry Tigger. I didn't scroll down.
Sorry Tigger. I didn't scroll down.
I use this along with soda crystals on a hot wash.

https://www.tesco.com/groceries/en-GB/products/295098680

No worries, Tilly ;o)
If you're going to try anything, washing soda and very hot water ...not washing-up liquid because it's just not strong enough a degreaser and you'll never get rid of the foam.
Question Author
barry, yes, I've done nothing at all about it because I've been very ill this year & last, so just left it, forgot about it tbh.

I can't put it on a hot wash, I can't put it on any wash or any other cycle - it will only go onto the spin cycle - that's the problem
It won't intake any water through the pipes.
It sounds like you need a new washing machine from Santa.
Agree, Tilly. If it's no longer in warranty, I'd invest in a new machine.
Sorry to hear that you've been so unwell, joko, hope you are fully better now
Are you sure it's the washing machine rather than a blockage somewhere in the drainage system. i.e does the water pump out if you manually fill the machine? Certainly need to check it out before dumping the machine.
I've just realised that you said the machine doesn't fill up with water. This happened to me last week and I thought something was wrong with the machine. But then none of the cold taps were working in my annex so discovered that it was caused by frozen pipes. I put the heating on and eventually the water started flowing. Machine is now working and taking in water. Downside is my gas bill has shot up!
Question Author
Thanks all

Barry, thanks, better than i was, but have the lingering effects of covid at the moment, to add the other issues.

I haven't tried manually filling it yet, I've not been well & I'm aware It's going to take a good few hours to do, filling bath, soaking pipes, filling buckets, carrying them, pouring, waiting for the cycle to finish, doing it again, testing, going backward & forwards through the house and stairs to check on it, etc etc, - I'll be knackered! lol - so I wanted to wait until I'm sure I'm feeling up to it.
Thought I better have a plan, so I don't just waste my time with a half arsed effort.
It's been a great machine which is why I don't think it's properly broken.
I've tried all the resetting the electronics stuff so it's definitely a physical issue.

If this doesn't work, I will have to ask the Easter bunny for a new machine :D
Question Author
Tigger - i don't think it was that cold at the time I first tested it, but I will double check that before i do anything else.
Have you tried cleaning the filter. The cream globules might just have got stuck in the fiolter, stopping the machine from emptying.
Yes, first thing to check is the filter.
Question Author
at the bottom, under the metal flap theres a round thing i opened & some water drained out, but there was nothing in there that i could see.
maybe theres a filter deeper inside?
or is that the whole filter?

Its an indesit WIA 111.
Ive got a PDF of the manual but i think i checked it but maybe i misunderstood it?
That round thing that you opened was access to the filter. You probably needed to pull it out. Get old towels ready before you do.

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