Back in February, Beunchico and The Builder very kindly helped me gain access to a Vista computer left to a friend by his sister, who had passed away. She also had a Windows 8 computer, which has the...
I'm not sure if this is possible, but …. a friend's sister died and he now has her computer which has Vista loaded. However, he doesn't have her password. I've tried going into Safe Mode to see if I...
Our Epson XP-235's carriage won't move for us to change the cartridges. In the past, we've just had to press 'stop' for 6 seconds and the carriage moves - now it doesn't move at all. I can turn it off...
In 2017, I had my old lawn lifted, new borders put in, the ground levelled and new turf laid. Since then, I've swept up leaves each week, spiked the lawn and watered it, as instructed by the gardener...
We've realised that, with PlusNet, since our contract finished we've being paying well over the odds for standard broadband and evening and weekend calls. I've phoned PlusNet and they've reduced the...
We have a Panasonic TV, connected to our PlusNet router, which happily plays content from Now and other internet services. However, whenever we try to play anything from BT Sport - accessed on the...
We are using Windows 10 and our ISP is PlusNet. When we send e-mails to our son, on his gmail address, it can take up to 3 days for them to arrive. I use Windows Live Mail and have Sophos antivirus,...
I've being paying for Now TV for Over a year and the service has become increasingly erratic, to the extent that it is no longer useable. Numerous online help sessions have actually not helped and,...
Last week sometime, I was driving and I put the radio on. I only caught the end of the programme: it was man talking about losing his parents. I have no idea who he was, can't remember what time it...
Running Windows 10 with Microsoft Edge, I've just started getting a 3" bar at the top of the screen. It seems to have thumbnails of the tabs I have open. It's huge and takes up a massive proportion of...
On a relatively old Windows 7 machine, it gets stuck on a blank blue screen after the Windows welcome message. I can see the mouse pointer, but that's all. Crtl+alt+del brings up the task manager, but...
I'm using Windows Live Mail on a Windows 10 machine. My ISP is Plusnet. This has been working well for over a year. It has suddenly started telling me: "We can't sign you in because the network isn't...
We've got a new Windows 10 laptop and need to transfer programs and files from the old Windows 7 machine. Do I need to buy a program to transfer these things? If so, which do people advise? If not,...
When applying for Probate, do the executors have to go together to swear the oath, or could they each go to a different solicitor, separately (obviously with the same paperwork)? My brother and I live...
My Fitbit Alta is synced to my laptop. However, I'd like to sync it to my iPad, because I'm assuming I won't need to find the dongle each time if I do it that way. I've downloaded the app on my iPad,...
I'm trying to do the probate application for my mother, who passed away recently. In order for her to claim my late father's unused nil band allowance for Inheritance Tax, we appear to need a copy of...
Our Now box had been working fine until yesterday, when it was 'unconnected'. I went to the Now website and it suggested several things, which I tried with not success. Finally, it said, try a reset,...
We've had our Now Box for ages now and never had a problem. Today, I tried to use it and it wouldn't connect. It suggested going to Mac filtering on our router and allowing its Mac address. I duly did...
Because we were having problems with our connection, the ISP suggested trying a different router. Duly installed, the new router seems fine - but we can no longer use the wifi printer. It's an Epson...
I've just been looking through an elderly relative's financial documents and have found an old statement from Norwich Union. Does anybody know what happened to Norwich Union PEP accounts? Is there any...
