windows xp pro shutdown

[ebancroft]

screen hangs on windows is shutting down screen

[yellowjohn]

had the same problem only last week.did a virus scan in safe mode and found a trojan which agv got rid of.then scanned with adaware and got rid of 30 items of spyware and all has been ok since.

also i had a habit of going to shut down without login out first but not sure if that would affect it or not.

[ebancroft]

Thanks for the reply but in the meantime I tried something else which seems to have worked. Go into control panel/system/hardware/device amnager/universal serial bus controlers/us root hub/properties/power management and untick allow box(no boxes ticked). I have done about twenty reboots and success every time.

[rjj1972]

Upgrtade up to SP1

http://support.microsoft.com/default.aspx?scid=kb;en-us; 320008

[ebancroft]

My problem was with windows xp pro SP2.

Thanks