Fully Comprehensive Insurance Question

[babyjaydee101]

I have fully comprehensive motor insurance, and gave the details of a minor damage motor collision to my insurance company in June 2010, 7 days after the event. I enclosed full details of the third party, motor vehicle reg no etc and a written estimate of the cost of repair.
The insurance company have written to me recently Jan 02 denying all knowledge of the matter. What should I do now, advice would be appreciated.Babyjaydee101

[redcrx]

who's denied it?

did the car get repaired? did you hear anything between June and now about what was happening?

[ummmm]

Phone them.

[Count-A-Strong]

Did you keep a copy of the info you sent? If so, send it again. I presume you didn't send the original info 'sign-for' or some other 'proof of delivery' method?

[woozer]

Is it your insurance company denying all knowledge or is it the Third Party insurer ?

[Mick-Talbot]

Where is bennhoughton, when you need him?

[boxtops]

Hopefully you kept photocopies, so you can resubmit them to the insurance company? I send stuff like this always by recorded delivery so at least you can prove it arrived!
BTW - I wouldn't put an email address on here, too public, unless it's a throwaway one - not sure why you did it, you might want to ask the Ed to remove it.

[squarebear]

Putting your email address on a public website is pretty stupid. Prepare to be spammed by viagra/casino/Nigerian presidents et al.

[Dris]

I wondered if anyone else had noticed the email addy -thats the second this week (different person I think).Not a good idea - my suggestion was to re post and report this post and ask for it to be deleted.As it happened both posts dissapeared (??)

[Dris]

*threads of course not posts

[AB Editor]

Just changed the title - although now no one will post on it because they don't recognise the thread...


Spare Ed

[Dris]

Shame that Ed but better that than have loonies sending you emails.Im sure people will see it in their profiles -lets hope.

[Dris]

Has your time limit for claiming expired bjd?
I am in the midst of a very complicated claim which started the same way as yours (but building insurance) just over 2 yrs ago and I met the loss adjustor (another one) on Wednesday as they are having to re-start the claim.So if they can do this due to their neglicence then I assume you can re-submit your details.I would just lash in what you did before and put down the dates you originally sent them-just the equivelent of what you sent in the first place (but send a photocopy;)).They have to prove they didnt receive them just the same as you have to prove you did. Then theres the ombudsman....

[boxtops]

Good advice dris, babyjaydee hasn't come back in the last 48 hours though.... I never understand people who sent vital documents off without keeping copies, I hope OP has for their sake.

[bennhoughton]

Haha Mick!!!

I am here!! depends what the claim is for - presumably you mean your car was not damaged and you may have damaged or injured a Third Party babyjaydee101?