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Albags - did that and I got sent some configuration texts, to which I pressed 'install', but it's still not working - I tried to log into facebook and after a glimmer of hope when the screen said 'logging in', it then declared 'Disconnected'. I'll have to take it back to the shop and get them to do it. Because I canged from PAYG to contract, I had to turn the phone off for an hour or so, and I didn't fancy hanging round for that long, and stupidly though I'd be able to do it myself! Ha!
Thank you anyway ;-)
And Bear - cheeky.. you'll give me a bad name!!