28 Down = Element butler's taken to heart (8). The only element that fits our other answers is thallium. The letters we have from other answers are - h - l - i - m It may of course not be a chemical element. We're stuck! Thanks for your help, wallacia
sorry dongo,only 2 words come up in my oxford dictionary spellchecker,thallium and phallism,cannot work out how it could be any of the two,sorry again.
dr b - many thanks , again - obvious now you've explained, and we knew that the Thallium symbol is TL, but somehow didn't spot it in the middle of butler - wood and trees!! best wishes, dongo