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System restore

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Liz65 | 15:16 Fri 20th Feb 2009 | Computers
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Anytime I get a bug, it's almost always in System restore - why is this and will deleting the file affect my ability to restore my PC to a former setting. At the moment there are quite a few files which have Heur.Pck.tElock in them. Is this harmful? What are false positives? I get very confused with these security systems - something to do with 'too much information'.
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Avatar Image Ethel
Turn off system restore, reboot in safe mode.

Run all your anti spyware, anti trojan programs.

Reboot as normal, turn system restore back on
15:19 Fri 20th Feb 2009
Avatar Image Liz65
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Thanks Ethel, only problem is, when I get to the starting options screen, my up and down keys won't function and I can't get into safe mode. Also, does turning Sys restore off, delete all former restore points and can I do what you suggested in normal mode Many thanks, Liz.
13:43 Sun 22nd Feb 2009

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