Ever since my daughter tried-(unsuccessfully ) to to set up a wireless connection on Sat night-I have found it next to impossible to set up a broadband connection. I have been on the phone with Virgin half a dozen times-each time thinking it was sorted...I get a connection,but when I next turn on the laptop I am back to square one. I have disabled the wireless connection twice. I also get different messages referring to what the problem may be......includind" the modem may be experiancing driver or hardwear related issues-"...but this is not consistant. When I do get on-it seems to be by random accident-I am technically ignorant! ( I hope I can get on later to read any responses!! )
4. Have you tried turning everything off at the plug and turning on in this EXACT order:
Modem.....wait at least one minute for the lights to settle down
Router...wait
Pc and laptop.
This simple thing can often solve broadband issues.
Hi ace.....I am on Virgin. with just 1 pc ....the modem is a Webstar by Scientific Atlantic-series EPC2100R2. The wireless we tried to set up is a Belkin G router.......the set up was fine until the router looked for an internet connection-this was only 70% complete-so daughter stopped installation. I have since un-installed it. Previous to this I have had weekly problems with "error 815" coming up and failed "dail-up " attempts-------the latter I have changed to "do not dial-up " on the advice of a Virgin advisor. Now-I may get connected after at least 1 hour of me blindly trying everything in "connections" etc...and I get there in the end.