Question Author
Thank you Zeb - Yes you're absolutely right. I did ask her to type in www.yahoo.co.uk, which I knew would give her the main link, but thought she could get back her 'own' page by entering her username & password from there.
I also asked her to look in 'All Programmes' to see if there was anything hiding in there, but alas, no!
We're going to visit her tomorrow (50 miles away), so I'll take a look & hopefully be able to get her up & running.....
Thanks again.