I had sky tv for 5 years in the end i decided to get rid of it . And that's where the problem lay , they make it so damn difficult to cancel your subscription. I phoned the number listened to the choices, pressed 1,2 or whatever was relevant eventually i got through to an operator. He asked me what i was calling for and i told him, i wished to cancel. He started asking me questions ie name, address etc... then after 5, 10 mins he told me he couldn't deal with it & that i needed to contact a different department for which he gave me a number. Turned out it was the wrong number so i had to go through all of the above again. This time i asked them to connect me and i was told they could but there was a 35 min queue and did i wish to hold. Eventually i got through and cancelled. But that wasn't the end of it for weeks after i kept getting phone calls and letters saying my DD hadn't went through when i explained i had cancelled they said there was nothing on there system to say that and i would have to pay for another months sky. This went on for months in the end i had to go through all of the above again .
They don't let you leave easy