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Correct Procedure

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kenny1234 | 12:29 Mon 26th Feb 2024 | Technology
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If I have forgot a password, and a new one is requested===i am told that a code is being sent to my inbox.I click onto my E.mail ,get the code,then when i go back to the page that asked for it , i am presented with the page before (which asks for my E mail so they can send a code).what am i not doing right?



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Check in the email, for a link you can click on to take you to the Login Screen.


Usually there is a link to reset your password which you then do. Then go to the site afresh and login using the new password.

Question Author

A link such as what?-----can you elaborate please

In the email there should be a link you click - this opens the page to reset your email.

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