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My hubby who has to travel alot for his job especially around Europe will try and avoid BA at all costs if possible. He says (like you) 'anybody would think that they don't want customers the way the website's set up'. He also said they were the least friendly, the least helpful, and the rudest bunch he'd ever had the mis-fortune to travel with!
I travel regularly back and forth between the Cayman Islands and the UK and I would say the ONLY way to fly is BA. I aways travel World Traveller at the 'back of the plane' and have nothing but praise for the booking process, checking in on line ( and I am a one finger typer, and not at all computer literate ). It is always hassle free at Terminal 5 at LHR. I can not fault the on board catering and complimentary alcoholic beverages. At times I travel on other airlines, usually business class at the 'front of the plane" but this involves a change of plane, almost always in the US and with all the hassle that this involves, anyone who travelled there will perfectly understand why I dislike this option.
When friends or relatives fly over to visit our place in Cayman my advise to them is very simple:- " Fly the flag, book with BA ". They have all taken my advice and were all overjoyed with their experience.
When friends or relatives fly over to visit our place in Cayman my advise to them is very simple:- " Fly the flag, book with BA ". They have all taken my advice and were all overjoyed with their experience.
like old_labour, I've had no trouble in recent years, though I occasionally found them snotty in years gone by. I've not had any trouble with their website either (though if I did I'd ring up and ask - that may not be available to piggynose, and it may be using a Spanish site isn't as good as the UK one).
excuse me old_labour, keep yr hair on!!
if i knew the answer, then why did i waste yr time, ??
I used to use BA around year 2000 til 2003, it was a great service, then it went pear shaped.
well i wont try to argue with you, if you think they´re great and have a wonderful user friendly website, then thats ok by me.
last comment, i tried to book a flight 6 times, and what did i get a message in red writing saying i needed to give them alternative dates. i then lost the will and all that
if i knew the answer, then why did i waste yr time, ??
I used to use BA around year 2000 til 2003, it was a great service, then it went pear shaped.
well i wont try to argue with you, if you think they´re great and have a wonderful user friendly website, then thats ok by me.
last comment, i tried to book a flight 6 times, and what did i get a message in red writing saying i needed to give them alternative dates. i then lost the will and all that
Hi Piggynose, If you had not already decided on what you thought of BA why did you think that my response (and JNO's) was a laugh or a wind up ? Probably the flight you repeatedly attempted to book a seat on was already overbooked and if you had tried a million times you would each time have been asked to try an alternative date.You must realise that flights do get overbooked at popular times like the beginning of school holidays etc.
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