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internet connection problem

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polly5 | 21:06 Sun 22nd Apr 2007 | Computers
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my father has just phoned me with a connection problem. he is on btconnect dial up and has recently changed his phone so you have to dial 9 for an outside line ( he runs his business from home) now he cant get on the internet! i know there must be a setting somewhere so i can tell him to change it, but i cant for the life of me think where ( im not too pc friendly either!)

please can anyone help?

thanks in advance
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