News1 min ago
Emails Not Getting Through
29 Answers
The strangest thing seems to be occurring with my emails to a certain .com address. I have tried sending from both of my email addresses on laptop and tablet and they don`t get to the people concerned but they claim to be receiving emails from others outside of the company - just not from me. I know there isn`t anything wrong with my email because everyone else is getting them OK - just not the people at the .com company. Could I somehow have some unknown setting in my email programmes that is blocking them? Windows Mail and Android and they say "Sent" and don`t come back as undelivered.
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For more on marking an answer as the "Best Answer", please visit our FAQ.I used to send emails to my brother's work email account and they would evaporate into the atmosphere.
But if I replied to one of his emails it worked with no problem at all. It was the .com/.co.uk problem that was causing it.
Try deleting the entry in your contacts then, using one of their emails, save to your contacts.
But if I replied to one of his emails it worked with no problem at all. It was the .com/.co.uk problem that was causing it.
Try deleting the entry in your contacts then, using one of their emails, save to your contacts.
OG - I have asked them to look in the spam folder and they said there is nothing there. The company has very tight security and hardly anything gets as far as a spam folder. Wolf - I have tried using the contacts from my address book and manually typing in the address. I have sent loads of 'test' emails using various methods (bt website, Windows 8 app, Android mail app) and still nothing gets through.
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Thanks methyl. I haven`t been sending any attachments. The company must receive many, many emails per day from people with BT and Yahoo addresses not to mention ones from all around the world so I don`t think those ISPs are at fault. They have recently switched everything to Office 365 and I think that`s what`s causing the problem. It`s something at their end so I might raise it as an "issue"