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Bought boots on ebay shop

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waterbabe | 16:20 Mon 06th Oct 2008 | Shopping & Style
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After receiving my boots from the seller find that the security tag is still on how can I get it off dont want to have to send the boots back to shop to remove
Any suggestions
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They have probably been nicked!!!
You've bought stolen boots.

How did you pay?
what sort sort of tag is it? a magnetic alarm tag or a dye tag?

If it is a dye tag there should be a warning to say so, just put it in your freezer for a few hopurs to freeze the dye then snap it iff, ifr it is a magnetic tag with an alarm it wonlt set the alarm off now cos there are no signals being recieved in your house lol
and yes, they must be nicked, noone with an ebay shop needs to security tag anything
unless........the boots were a genuine purchase and the sales assistant didn;t hear the beep go off at the counter alerting them to the fact they need to remove the security tag, and the ebay seller came by the boots legitimately but noone noticed the tag prior to sending them to you
and...... it is a dye tag which is more of a deterant than an alert system, as if it is an alarmed tag it should have set off the alarms on exiting the original shop.
This happened to me once. I just took them into a clothes shop and explained and she took the tag off. Don't try doing it yourself in case it has dye in !
You should prob report them to e-bay. I wouldnt be too pleased if I had bought them.
I'd take them to the police as well.

Question Author
Thanks for all your replies still no reply from the seller though.
and no address to send them back.
Perhaps they did knick them who knows
Of course she stole them.

Any honest person would have gone straight back to the shop with the boots and the receipt to get the tag taken off.
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I did not steal them I bought them on ebay and would have a job taking them back from lancashire to essex
Nice to see you have so much faith in your fellow man
I think you'll find that Ethel was referring to the seller when she called her a thief! Read the thread carefully and don't jump to the wrong conclusion.
You can ask for the seller's details from ebay, and they will email you with the seller's contact information. The seller will also be informed that you have requested their details.
Yes, I said 'she' meaning the seller, not 'you', the person I was addressing.

The seller obviously stole them, otherwise she would have taken them back to get the tag removed. She either stole them with the intention of selling them, or is selling them because they are unwearable due to the tag.

Get the details from eBay as already discussed, and take that information and the boots to your local police station.

Get a crime number from them. If you paid by PayPal contact them with the crime number and a photo of the boots with the tag clearly visible. You will get your money back that way.
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Doc.spock - whether the police act on it or not is irrelevant.
You may think it is acceptable to buy stolen goods and fund a thief but I don't.

A crime number will get her money back; she can then report her to eBay who will take appropriate action against the seller.

I have a legitimate eBay business and am sick and tired of criminals trying to jeopardise my business.

I have helped many buyers get their sellers in to court with 100% success rate and have worked with trading standards officers all over the country, and the police.

Handling stolen goods is still a criminal offence.
To be honest, the police won't care about a smalltime purchase on ebay, whether they're stolen or not (no offence intended) . They have far bigger fish to fry.

I like to assume that people are honest, though I am let down occassionally. Give the seller a few days to reply, then start an 'item not as described' dispute with ebay and paypal (if applicable). Give that a few days then esclate to a claim. If the seller fails to repsond throughout all of this, you will get your money back and you can do what you like with the boots. THEN, and only then, can you legitimately leave scathing negative feedback and have no come back whatsoever. Be as harsh as you like.
The trick to ebay is to be patient and calm with you have problems. I've had an abusive seller recently too who accused me of all sorts - theft, deception, deliberately planning to rob her... she was the one in the wrong! I contacted ebay about her and they went though all the history from the transaction and disputes - I was completely above board and protected by ebay.
Have you searched ebay to see what this person is also selling? It might be interesting!!!
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