Of this happening, I ordered an oral B toothbrush from Amazon, it arrived with the brush head missing, so sent it back, went into Boots today to buy another one, got it home and same thing brush... ...
Yes, I did today. Problem with an item . Phoned 0345 number to speak to the store about 2 miles away to ask a simple question and the call was answered by a female with American accent . (no help... ...