Just getting through to someone at TT is a bleeding nightmare, i daren't ask them about anything anymore, as i get cross when i cannot understand a word the person at the other end is saying. Complex tariffs, and obfuscation as said
I had endless problems with TT !! They are crap, useless, incoherent and a waste of time and money, they should be forced out of business...hence me moving to another service provider.