Just An Opinion

[jennyjoan]

My wee Amazon Fire 7 is a year and half old - bought it in May 2020 but not working as I think it should. I use it a lot so is that old.

[barry1010]

No, it isn't old. I find that taking devices back to factory settings helps revive them but it does mean you have to back up everything first - it will be exactly as it was when you first turned it on.

https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=GVKBNMH3RD5LS22D

Don't do it unless you are absolutely sure that is what you want to do. Your photos, files, everything will be gone. Back up first
https://www.amazon.co.uk/gp/help/customer/display.html?nodeId=201575170

[jennyjoan]

thanks Barry - I do have niece's partner who is quite good with things like that if I can get him. I wouldnt like to lose my photos of Maxie and last Christmas when I decorated the house for the first time ie like for Christmas and they were nice.

So I will let somebody do that.

[Gromit]

// not working as I think it should //

That is a bit vague. Your device is only 16Gb which is quite low.

[Redhelen72]

No its not old, my Ipad is 8 years old and working brilliantly

[barry1010]

JJ, you should be backing up your files and photos anyway - if your Fire stops working altogether you may lose them if you don't

[-SharonA-]

Mine is 7 years old and the old problem with mine, is that it takes a while to charge. So I suspect the battery is going.