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ilovemarkb | 12:13 Fri 07th Jun 2024 | How it Works
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I purchased a matching cabin and medium suitcase for my son for Christmas.  Unfortunately the grip handle has snapped. When I bought it it was discounted from £89 to £59.    Because its part of a matching set I would like it replaced but they have refused. They will only refund then I would have to buy again at for £89.  Is this correct?



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Yes. They can refund or replace, it seems in this case they have chosen the former.

No idea, but as it wss part of a set presumably they intend refunding all ?

I expect they were priced separately so not sold as one set

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Thanks everyone

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