Pre Wash Button Flashing On Samsung

foxyferret | 17:46 Sun 30th Apr 2023 | Home & Garden

10 Answers

Hi, my daughter has just called me to say the pre wash button on her Samsung washing machine is flashing. Model is WW80J5556MW. It has been on for one hour but has only run for 10 minutes and the pre wash button is flashing. I have checked the manual and there is no explanation for this. Does anyone know what the fault may be? As far as I know, there is no error code showing on the display.

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Gizmonster

It might sound like a silly question, but has she checked to make sure the door is closed properly??
I've put my washer on before now and gone back later when it should have finished .... only to find the wash cycle hadn't even started. A quick check revealed I hadn't shut the door properly. Opening and closing the door firmly, set things in motion :)

Old_Geezer

Tell her to put her galoshes on first though.

barry1010

Try clearing the filter at the bottom of the machine

Gizmonster

//// Tell her to put her galoshes on first though. ////

.... thinking about it, if the cycle has already started I wouldn't advise trying to open the door. A good firm bang on the door with your hand will make sure the door is shut properly.

bhg481

I've had a quick look in the manual and they warn ou not to use liquid detergent and also to make sure you have put detergent in both the prewash and wash drawers.

foxyferret

Question Author

Thanks everyone, yes the door was shut properly as it started the programme but only for 10 minutes. I already advised her to clean out the filter at the bottom which she has done. I cannot see how to deactivate the pre wash unless you just keep pressing the same button. Not sure if she uses powder or liquid but don’t think she has ever put it in both drawers. The machine is 4 years old so not ancient and has always worked OK until now. Could it be something to do with not enough water getting in at the start or low water pressure? Just clutching at straws here but appreciate all your advice.

Tilly2

Has she tried turning the machine off for a few minutes? It might just reset itself.

foxyferret

Question Author

Yes, Tilly2, turned off machine, waited then it worked. Unfortunately, next load, machine stopped after about 10 minutes and pre wash icon flashing again.