everthing molly says is 100% correct, my cousins ears didnt heal for ages, however, her problem was the absent minded fiddling with the sore ear lobes all the time, reinfecting them every five minutes with her kiddie germs and greasy hair (sorry charlie, but you know it's true). take molly's advice and combine that with a two week excessive hygiene campaign, it worked for charlie (who is now a very beautiful, germ and grease free telephonist, so i assume the ears are fine).