Problem With Google

Boto | 18:45 Tue 22nd Oct 2013 | Technology

20 Answers

I have just downloaded Malwarebytes, I then tried to use Google but I had a message saying 'Problem with this website's security certificate ...'. What dumb thing have I done? I have Windows 7 if it makes any difference.

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hc4361

Best Answer

Go back in to IE, click the cog top right of the screen, then 'internet options'. Click the 'advanced' tab in the box that pops up and then click the Reset button at the bottom - 'reset to default position'. Close IE then re open

19:54 Tue 22nd Oct 2013

Go To Best Answer

SlackAlice

First off, is the date and time on your pc correct?

tamborine

try : top of this page find Tools/Extensions and enable google

Boto

Question Author

Thanks for your replies but date & time are correct. Can't see enable Google.

Boto

Question Author

I tried doing a scan with malwarebytes and had to restart computer, when I tried to log back in I can't. I now get a message 'proxy server isn't responding' and 'the remote device won't accept the connection'. I'm using my tablet for this. I haven't a clue what to do.

hc4361

Have you tried starting in safe mode?

hc4361

Can you clarify - do you mean you can't log in to the pc at all at start up, or you can't log in to AnswerBank?

Boto

Question Author

How do I start in safe mode? Is the problem something to do with the firewall?

hc4361

Can you log in to your pc?

hc4361

Another question - are you using IE as your browser, assuming you can't log in to a website

Boto

Question Author

I can't log in to anything. Good thing I have a tablet!

hc4361

Please clarify, Boto, before you do anything.

Is your computer up and running apart from being able to log in to websites?

Are you using Internet Explorer as your browser?

Boto

Question Author

I was using IE but have tried with Firefox also - also message 'proxy server is refusing connection'.

Boto

Question Author

Sorry answers keep crossing. Yes, computer up and runnng but can't access internet?

hc4361

Go back in to IE, click the cog top right of the screen, then 'internet options'.

Click the 'advanced' tab in the box that pops up and then click the Reset button at the bottom - 'reset to default position'.
Close IE then re open

hc4361

When you are back online download this program and run a full scan
http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html

hc4361

In firefox - tools, network, proxy settings - untick or disable this

Boto

Question Author

hc, I love you! Thank you so much. I'm doing this on the computer now.

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