Ebay

[DJHawkes]

bought and paid for an item from North Carolina on 30th april, ($57), the seller has not changed the status to despatched, i opened a case then closed it ten seconds later as i realised it was probably too early, now ebay say i can't reopen it, can't get a refund and should ring the local police and report the person.
They employ crazy people at that company don;t they?

[tonyav]

Bloody hell dot, thats mad.

was you buying something to do with who I think it was ?.

[society]

I'm assuming you you contacted the seller.
Do you have a tracking number of the package?
How was it shipped to you? Postal services, UPS, FedEx, DHL?

[DJHawkes]

yes it was a garth thing

Hi Society, that's just the point, they haven't entered any despatch info at all, in my purcahse history only the £ sign is blue!

i'm not pleased, the ebay woman 'Sarah' from 'the uk' said i should ring the seller or report them to the local police and ebay would provide as mush help as possible, I took that to mean they would not help at all

[sunny-dave]

Did you use PayPal - can you start a dispute there rather than in Ebay?

[MadMen]

As SD says, Paypal will refund your money if you've not received the item after a certain number of days. Think you have to go to the resolution centre.

[society]

Dotty, if you'd like me to help, you have my email address. Email me the seller's ebay name or any info let me see what I could do.

[DJHawkes]

i can't open a case in pay pal's resolution centre either as it seems the one i opened and closed in ebay links to my paypal transaction and so that's not going to work either, i've messaged the seller again (3rd time) asking for the despatch details, it could be they have posted it and just not adjusted the ebay status against the order details, I told the ebay woman she had been no help whatsoever and that for her to suggest i ring the police in north carolina was ridiculous and an insult to the seller, she backtracked then/

[ELVIS68]

$57...did you buy his entire collection?

You've been robbed, call the cops

[MadMen]

LOL @ Elvis :))

Dot, I would just phone Paypal tomorrow. They are usually pretty helpful and will, hopefully, be able to do it their end.
To suggest you phone the local police is ludicrous!!

[Gran67]

What sort of feedback have they? I don't buy off a seller if they have less than 95% positive feedback.

[Dee Sa]

dotty I hope you get your money back what a rotten thing to do to you.

[mackfender]

Apparantly you have had quite a few problems with Ebay. Either read the rules or stay away.

[DJHawkes]

mackfender, you have misread my posts, either re-read and grasp the real issue or refrain from having a dig. 2 years and 7 posts eh? not one for participation are we?