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skype problems...

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piggynose | 17:53 Sun 02nd Sep 2012 | Technology
12 Answers
does anybody else on here have problems with skype. recently when trying to skype somebody, i could hear them, but they couldn´t hear me. They insist that their end is ok, and that they regularly skype other people without any trouble.
suggestions please

thanx in advance
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The problem is almost certainly at your end.

Click on Tools/Options
On the left, click on Audio settings
Ensure that you have the correct microphone selected, and that the volume is set correctly.
At the bottom, click "Make a free test call" Record a message, and check that it plays back correctly.
Check its not to do with your computer itself and not skype
try this help link for skype
http://community.skyp...lp/td-p/173936/page/4
Make sure if a free standing mic, its plugged in correctly and turned on if it has an on off switch

Then test the mic isnt broken (Skype test call or any recording software)

Make sure your mic is turned on and make sure Skype is using it

Tools > Options > Audio Settings

The top box "Microphone" has a dropdown select your microphone in that and underneath there is a line of indicators that will show green in response to the volume level and underneath that select the "Automatically adjust microphone settings".

If that doesnt work then the mic is probably not selected in your Operating system, in which case you will need to right click on the audio icon in your system tray and select recording and select it from their.

If there is a levels tab or advanced tab check for a box that says mic boost or similar and click on that or if its a slider turn it up to get a reasonable levels boost.

Then try Skype settings again
Question Author
thank folks for all your suggestions. it seems that something isn´t right with my pc. its not as if i´ve changed anything. I was using skype a lot 2 years ago, without any problems. I´ve done the call test twice, and could hardly hear my voice, it sonded like a whisper. my headset works wihen listening to films but i assume the mike must be knackered.
You've not said what version of windows, but there is a mic boost setting in the microphone options

For windows 7 right click on the speaker icon by the clock and select recording devices, then double click on the correct device that you're using, then select the custom tab and tick the microphone boost option.
Question Author
sorry chuck, windows 7
i´ll try your idea now
cheers
Question Author
chuck, speaker icon by the clock, i cant find it. where is it exactly?
If you can't find the speaker there just click on the start button and type the following into the run/search box at the bottom of the start menu:

mmsys.cpl

then click on the recording tab, then double click on the correct device that you're using, then select the custom tab and tick the microphone boost option.
Question Author
hi chuck, do you have a different skype menu to me, as my screen doesnt have a start or run at bottom of screen
"hi chuck, do you have a different skype menu to me, as my screen doesnt have a start or run at bottom of screen"
Chuck's talking about the Windows 7 start button, not a button on your Skype screen.
Question Author
thanx rojash.

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