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Sorry to use that turn of phrase, but in the first Care Home my Mum was in, thats basically all they did. Never interacted with residents, just did the basics, there was no conversation. There idea of interaction was, sitting in the day room with them doing their paperwork.
I sound bitter, because I witnessed some horrible stuff, RATTER. The highlight of their week was me dancing with some and my Dad singing old tunes.......their faces lite up. It makes me want to cry just thinking about it.