Sky HD+ Box Replacement.

[Everhelpful]

I have just had a Sky Engineer replace my faulty Sky+HD Box. In the past I have always been told that the faulty box was mine to do whatever I wanted with,however,He said He had to take faulty box away to be Refurbished,I rang Sky and asked "What happens to my faulty box"? Reply "It is yours to do whatever you want with".When I explained what had happened Sky Customer Service quickly changed their tune,namely,"Oh Yes, he would take the box away for Refurbishment. I am not happy with explanation and would ask if anyone else has had this happen to them? Many thanks for any replies.

[ChuckFickens]

One box is yours to do what you want with, and you still have one box which is yours to do what you want with.

If you bought a TV from a shop and it went faulty and needed replacing would you expect to be able to keep the faulty TV as well?

[Everhelpful]

Thanks for the reply,Chuck,It is just in the past I have always been told to keep the faulty box,I wasn't very impressed with Sky Customer Services first response.

[Everhelpful]

Sorry,Second response.

[johne1892]

I was the same as you EH....but all I ended up with was a shelf full of broken sky boxes that I didn't have a clue what to do with.

You can have one of mine if you like?

[Everhelpful]

Thanks,johne.

[Everhelpful]

Faulty Boxes sell well on Ebay,johne.