Took Mrs MM to Asda today.......

[micmak]

Stayed outside for a fag, as I always do. Asked her to look at the price of Becks beer, and if it was still on offer for £7 to buy a box. Now my Wife is very astute. When she loads the belt she knows ish how much the bill will be, usually she is no more than 20p out. Today she estimated £20.20p. When the cashier said £23.18 she paid the bill and checked it after leaving the till. She had been charged £10 for the Becks. She went to customer service and complained that the shelf price said £7. The supervisor checked, agreed and refunded the £3. She also said as you have been over charged you are entitled to a gift card. Okay it was only for £2. What i am really getting at is how many of you check your receipt.

[joggerjayne]

I go through my COSTCO receipt, coz I pick stuff up for my pals, and for Mums, and I have to work out who owes me what, and there's usually about £500 to come back from friends.

[micmak]

JJ. Next time you go check out the price of Becks please. Just joking. ♥

[lcg]

if something is mis-priced or mis-placed in the store, retailers are not obliged to sell things to you. just thought i'd point that out. at pos, they can just go....nope! all you can be entitled to is a refund if you are not happy due to the circumstances. cheery stuff, eh? x

[missprim]

wish I hadn't bothered going over to teddy boy's thread I think he's best left to have a conversation with himself.

[Barmaid]

I'm normally so stressed if I do the supermarket thing (I absolutely hate shopping with a passion and only do the supermarket if I haven't shopped online and left it too late), I never check.

However, ummmm, could I borrow Ginge as he has more money than sense. My OH has no money and no sense so I'd be 50% better off!!!!

[erin-x]

I don't usually check unless i'm unsure about the total. I work in a shop and find it really horrible if someone accuses me personally of charging them the wrong price for something. All we do is scan the products and it all goes through the till. I think some people expect till workers to know the exact price of everything in the shop!!

[Hopkirk]

I check, and seldom find Tescos make mistakes, but Asda do.

[micmak]

To all shop workers, I was not having a go at you. When the shelf price says £7 and you are charged £10 at the till surely it is the fault of who programmes the till / computer. Or the manager who does not instruct the shop floor workers to change the shelf price.

[daisya]

Yes it is mic, and often it's not done on the computers before or at the time of the shelf price change which naturally gives rise to complaints once people find out the difference.

[missprim]

erin it's not the fault of the checkout workers it's the fault of the shelf stackers. Labels showing special offers that ended days ago, produce in the wrong place. At the end of the day though I think it's down to the managers to make sure the prices are right.

[erin-x]

I know you weren't having a go Micmak :) I just find it really insulting when people accuse us personally. I'm so glad i'm leaving soon.. my dad always warned me to never work with Joe Public!! ;D lol x

[Barmaid]

I'm too honest. My local shop is ALWAYS undercharging me. And I keep fessing up. Mind you, when my OH went down there and between here and there he lost the £20 I had given him, the manager gave him a tab (which I promptly paid the next day!).

[micmak]

Erin.....♥

[erin-x]

It's not always the shelf stackers fault either. Fair enough they can leave promotion tickets on when they should be finished but sometimes the company sends out tickets for promotions that never work on the tills. That happens a lot in the shop, especially on offers like BOGOF and 3for2, but those problems are really down to head office, not anyone in the shop.

[erin-x]

Lol @Barmaid... if someone ever tells me that an item has come up as a lower price, I tell them to shh! Our manager wouldn't change the price up anyway! :)

Some people are really odd though. There was this one guy doing his Christmas shopping and he brought a fragrance gift set to me on the till. When I told him it was £31.99, he complained because the RRP sticker on it said £36.99! I told him god knows how many times that he was saving money but he was having none of it. He walked out without anything!!! Haha!