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wi-fi problems

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SeaJayPea | 16:54 Thu 21st May 2009 | Technology
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Hi, I have a Dell laptop, running Windows XP and wireless broadband supplied through BT.

My problem comes with wi-fi. If the supplier is BT, it works fine. If it's anybody else, it connects then gets kicked out within seconds. i find it very frustrating, especially on a train when evereybody else appears to be online except me.

I figure there's some kind of a conflict between the BT software and the Intel wireless operator. But how to resolve it?

Anybody had a similar experience?
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Errrr...

It's not your wireless you would be using on a train!

Your wireless has a range of about 2-300metres (absolute max!)

if your picking up a wireless signal on a train then it is something to do with the train operator and you probably need to get a password from them to be able to use it hence why your getting kicked straight off it.
if a problem at home then its probably o do with a problem with he wzc wireless zone connection .


with dell laptop this is common and you need to go to the micosoft site for info on how to resolve this



but if ure using on a train form home wifi??


thats simply not possible, unless the trains parked at the bottom of your garden.
Question Author
Perhaps I didn't explain it correctly.

My wireless connection indoors works fine. As I said, the problem is with wi-fi. Or that's what they call it.

It doesn't matter whether it's on a train or anywhere else that offers wi-fi. If the supplier is BT, then it's fine, if it's any other supplier, it's not.
"My wireless connection indoors works fine. As I said, the problem is with wi-fi."

Your remark doesn't make sense. When you connect wirelessly at home, that is wi-fi
Question Author
OK, I've used the wrong word. Really sorry.

I can connect to BT Broadband wirelessly at home. I can also connect to what people call 'Free wi-fi' in pubs, hotels, on trains and airports. But only if the supplier is BT. If it's any other organisation, something goes on that kicks me out within seconds of getting connected.

Can anybody help me?
are you entitled to use these other hot-spots?

Question Author
Yes, most certainly. I was in a Hilton last week and no joy. Every time I tried to get in, no password or anything necessary, it let me in. 10 seconds later, connection dropped out.

Move to the pub next door, where their Broadband is supplied by BT, no problem. I can only assume that the BT software doesn't like other providers. There is, I guess, a setup problem with my BT. But I have no idea where to start looking for it.
most Hilton hotels charge for their wifi, you are not entitled to use it unless you have paid them.
Question Author
Watford Hilton has free wi-fi. You pay to use the office, if you want to.
OK...

Give them a call..

01923 235881

press 0 to talk to the receptionist (who's called david and sounds very camp BTW)

There internet is not free anywhere in the hotel, it's charged for, ask at the reception for details and to buy time.
*their internet
Question Author
Hey Chuck, thanks for taking the trouble.

Well either their night staff and day staff work by a different set of rules or this guy's wrong. They gave me an access code to log on. Couldn't even get there. There were people all round me who were able to get on. Just me who couldn't. I can see I'm going to have to take it somewhere. There's a problem with my machine, of that I'm certain.

I sat on a National Express train a few weeks ago. It's completely free, and there's no security passwords or access codes. My mate was opposite me at the same table, he was able to get on, no problem. I could, for all of 5 seconds each time, then kicked out. It's really frustrating. If the train had had sliding windows, out it would have gone at one stage, I was so annoyed with it.

Never mind, thanks for your interest
That wasn't me being interested...

Just trying to rule out the obvious (please take no offense, but years of IT support have taught me not to just take things people say at face value)

Now I am interested :)

XP or Vista?

does your laptop use the window wireless utility? (WZC) or is it the intel one?

the windows one looks like this (in XP)

http://pc-level.com/wp-content/uploads/2009/04 /wireless-network-connection.bmp

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