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Norton Anti-Vrus Problem

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Beechy101 | 17:22 Sat 13th Oct 2007 | Computers
5 Answers
My Norton Security package expired some time ago, but when i am trying to turn certain programs on (Microsoft Office, Adobe Reader) a message pops up in the middle of the screen which says 'preparing to install', then 'Norton Antivirus 2006 does not support the repair feature, please un-install then re-install'.

I have to click cancel this message 3 times before the program starts.

Can anyone tell me how to sort this out?
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If it has expired then why not remove Norton altogether and get a better product like Bitdefender or McCaffee
Microsoft Office documents may contain macros which can do undesireable things. Norton is trying to be helpful and scan docs. Since the application has expired it's probably asking you to re-install.

As Beechy101 says uninstall Norton but be aware that it can be a ****** to remove it completely.

Sorry, never realised that b*gger was a banned word.
As others have said, you you should totally uninstall Norton. This can't be done from 'Add/Remove Programs', you have to use the Norton Removal Tool. Download it from here:
http://service1.symantec.com/SUPPORT/tsgeninfo .nsf/docid/2005033108162039

As your Norton anti-virus software has already expired, I assume that you've already replaced it with something better. If not, the most frequently recommended anti-virus program here on AB (as well as in the technical press and on BBC technology programmes) is AVG Free Edition. However, some ABers prefer Avast (which is also free). Whatever you do, avoid re-installing Norton or using McAfee, both of which are known to slow some PCs down to a crawl.

Chris
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