Exploding glass oven doors

[cottonbud]

A friend of mine bought a Diplomat oven, which she has had problems with since the beginning. A separate hob and oven. It is now "just" over 2 years old and just out of the guarantee. Engineer has been called over 6 times for various problems. Then the other night the inner glass door of the oven exploded. Has anyone else had this problem on this particular make. Many thanks

[barnet boy]

The same thing happened to my sister with the inner glass door exploding (twice).
Apparantly, it is caused by cleaning the glass with a scouring pad or other abrasive material which affects its thermal properties, causing it to explode when hot.

[cottonbud]

many thanks barnet boy for your swift answer, funnily enough she had cleaned the oven just the day before. Very interesting.

[xanderma]

This was interesting - I have a new Diplomat oven, and I would definitely have used an abrasive cleaner on the inside of the door - I won't be doing now, though!

Thanks for the warning - I love AB!