Social Services were my reason for going to the ombudsman in the first place.
They put him in there!
There was definitely no separate bathroom or loo for the person I was visiting, who after a short time in the home, picked up a bug, then developed pneumonia, which killed him.
If you're interested, here is a section of the most recent CQC report: (I'll say goodnight, now).
Preventing and controlling infection
● The registered manager told us there had been a recent issue with regards to toilets in communal areas not being flushed by people using them. This had been raised in a recent staff meeting and the staff had been asked to check toilets hourly. We noted one of the communal toilets contained unflushed faecal matter for at least one hour. It was not possible to determine exactly how frequently staff were undertaking checks on the toilets as there were no records relating to this. This was a health and safety risk and more regular checks, and increased oversight of the checks, were needed to effectively manage the issue.
● The door to the toilet in question was damaged. A hole in the inside part of the door frame had not been repaired and this meant that it could not be effectively cleaned. This posed a potential infection control risk.
● A range of cleaning schedules and infection control audits had been recently been introduced.
● An information board in the entrance hall encouraged visitors to observe infection control by not visiting if they were unwell and to use the nearby communal toilet to wash their hands.