News5 mins ago
Car Shopping!! Grrr
10 Answers
Ok so today we went to three dealerships - Mercedes, Vauxhall and Audi. We knew exactly which cars we wanted to look at . We get to the Audi garage first. Strolled round outside having a look. Went inside and found the exact car we were interested in. Looked it over , in and out. Spent a while there. Not one member of staff came over to us and asked if we needed any help or even acknowledged us. Then drove to Mercedes . Identical story - no member of staff even looked at us . Finally Vauxhall - showroom had the same amount of customers and staff as the others yet a busy guy left the couple he was talking to for just a sec to run over and say look I'm busy for 10 mins but if you can wait I'll be with you I promise, showed us where brochures were etc and then true to his word he came back, took us for test drive etc. Makes a huge different - customer service.
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