Call centres in India.

[anotheoldgit]

http://tinyurl.com/6a53fpg

What a cheek, BT suggesting that a customer's 'Brummie' accent may have been difficult to understand, for their operatives in Indian call centres.

How many times have persons in the UK had difficulty understanding the Indian accent? I know that I have.

I would have thought that the first criterion in obtaining a job in a call centre was for the other person being able to understand you?

[Answerprancer]

"Answerprancer has gone. Knitting yoghurt, no doubt".
What's that supposed to mean ? ..sh!t for brains.

[vivandorron]

Should I now complain to BT because my Broadband connection is giving me two names against the same Avatar. Or is this a matter for reference to AB's Ed.

Ron.

[birdie1971]

Answerprancer and Mick-Talbot -

“Birdie. Have you been there?”...
“I'm going to hazard a guess ...................... No she hasn't.”


Sorry girls; I have been there – more than once as a matter of fact.

Answerprancer, you paint a very vivid picture of poverty and I agree that extreme poverty does exist in India as it exists in may countries throughout the world. However, as Kromovaracun rightly pointed out, the phrase 'developing country' is an economic distinction.

Unfortunately, the Indian Government doesn't seem to do a particularly good job of adequately distributing its wealth nor does it do enough to help its own impoverished people. But there's no getting away from the fact that India is a very wealthy nation.

[mike11111]

I used to work in a call centre until it was outsourced to India. Average salary at my centre: £15000. Average salary in India: £1500. No real need to do the maths here.