Donate SIGN UP

usb disabled?

Avatar Image
WhiteBears | 11:25 Sun 01st Aug 2010 | Technology
5 Answers
Hello

I think all my usb connection on my PC has stopped working. i use a usb mouse, i tried alll the usb's and non of them works, i also used a different mouse and still the same. i cant log into the net either because i use a usb internet broadband :(

I'm using my laptop atm connected to the internet... any advice? is it something to do with usb updater?
Gravatar

Answers

1 to 5 of 5rss feed

Best Answer

No best answer has yet been selected by WhiteBears. Once a best answer has been selected, it will be shown here.

For more on marking an answer as the "Best Answer", please visit our FAQ.
Question Author
i tried to use the 'update driver' via device manager but it says:
a driver (service) for this device has been disabled. an alternate driver maybe providing this functionality (code 32)

same message for all the usb ports! help!
I presume you are using XP?
Are you plugging into the main USB connections on motherboard near mouse port?
Disconnect ALL USB devices. Go into Device Manager, select "show hidden devices" on View tab. ..
Expand tree and under USB Controllers, uninstall ALL entries there .. also uninstall entries under HumanID devices, and any USB entries under Mouse and Keyboard.
Shutdown PC and reboot. Windows should reinstall all device drivers for the USB entries.
If it does not .. you should look at the properties of the entries with any Q mark in yellow or suspect a hardware failure of some kind.
This could be onboard USB board or sockets on a plugged in USB card.
* Uninstall items in Device Mgr .. Select entry .. R-Click .. Uninstall
Question Author
tried all that but failed, not sure what this humanID is. dont forget my mouse dosnt work becz its a usb mouse so cant click. when i go to devide manager -usb controllor all of them usb ports have a yellow icon with a '!' nx to it. update driver etc dosnt wrk. :(
Question Author
i've tried all sorts :( the usb mouse flashes at start up then wen it gets to the desktop the light goes. is it my anti-V disabling all the usb ports??

1 to 5 of 5rss feed

Do you know the answer?

usb disabled?

Answer Question >>