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cannot burn

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dennisb66 | 11:40 Tue 27th Jul 2010 | Technology
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My neighbour has just been across with a problem.
When he tries to burn a dvd it comes up "no driver located;" he tells me he recently went back to factory settings on his computer.
Can anyone advise what he should do now.
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Avatar Image ChuckFickens
Can you advise what version of windows?
11:43 Tue 27th Jul 2010
Avatar Image dennisb66
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Hi Chuck,he has Windows Vista
11:57 Tue 27th Jul 2010
Avatar Image ChuckFickens
I'd suggest trying the microsoft tool to see if it can diagnose (or fix) the problem.

http://support.micros...cd_dvd_drive_problems
12:18 Tue 27th Jul 2010
Avatar Image dennisb66
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Thanks Chuck I will advise.
12:22 Tue 27th Jul 2010

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