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Had a lovely online chat with a real person from Yahoo!

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Bathsheba | 14:37 Fri 26th Dec 2008 | Technology
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Aaw bless! I've just contacted Yahoo Help to find out why I can't send emails to AOL addresses, + i spoke in real time to a real person! She was ever so chirpy + friendly. Didn't really solve my problem- she said it would be a fault with AOL, but i was ever so impressed with the service! xx
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Sorry folks, just realized this post may be a bit too chatterbank-esque for this category. I was hoping someone here might have a clue why my emails from Yahoo aren't getting through to 6 of my friends with AOL addresses x
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She was ever so chirpy + friendly. Didn't really solve my problem ... but i was ever so impressed with the service! xx

lol
do you work in customer support ... or qualiy control?
Hi bath, Hope you're well.

AOL are the worst email addresses to send anything to by a long way. they have incredibly (over) strict spam filters in place which are well known for filtering out non spam mails by the thousand! then just to make it worse whereas almost every other mail system in the world would either notify either the sender or the receiver of the mail in some way that the mail wasn't delivered AOL just delete mails without informing either party!

This pops up at work about once a month with somebody trying to send mails to an AOL address and it's not getting through, my advice is always to tell the person with the AOL adress to stop using AOL and the problem will be cured.


the only thing that may help is, if you are sending the mail to several different addresses at AOL send them separately, so 6 separate emails with one address for each mail, not as one mail sent to all 6 addresses (does that make sense :)) as mails to multiple AOL addresses almost always seem to get flagged a spam and deleted.
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LOL @ AC!

Hi Chuck. Thanks for that. No, they're just single emails i've tried to send to individual addresses. I've given up now, and use my Gmail address to contact my AOL friends now.

Gonna try and get to grips with Hotmail after the festivities, so stand by :-) xxx

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