Contactless Card

[jennyjoan]

I;m due a new card in May and I do not want Contactless. People have told me I will have to ACCEPT Contactless. Last time bank did send me Contactless but I contacted them and told them to send me non-contactless. Will I be able to do this time. that reads like a riddle

[emmie]

i think you can ask your bank to send you a non contactless card, you could ring them and ask...

[ummmm]

Yes, contact them.

[barry1010]

Tell them now that you will not accept a contactless card.

[ichkeria]

There are downsides to having to enter your PIN all the time - worth a thought.

[jennyjoan]

Last time I was able to call into bank - about another query - the assistant there blatantly told me my next card will definitely be contactless and to accept it.

[pastafreak]

But can't a contactless card be used in the normal way also?
Are you worried about it getting stolen and used?

[barry1010]

Email your bank.

[jennyjoan]

Ich - I have lost my card too much for contactless - pin number keeps me safe.

[ummmm]

Email them.

[emmie]

e mail bank, or better still phone them for advice.

[Ken4155]

What is the thing you NEVER lose, Jenny. Keep your card with it.

[jennyjoan]

Santander have done away with their email service and use a "bot" for queries.

[ichkeria]

Possibly,
On the other hand the more often you use your PIN, the more likely you are to have someone nick it. Depends how you use your card I suppose.

[MynameisLuca]

If you use online banking you'll be able to disable the contactless feature.

[emmie]

then phone them... and explain your problem.

[brainiac]

jenny - ring them FREE on 0800 9123 123

[bhg481]

If you asked for non-contactless last time they will probably remember and send you the same type of replacement. My bank did but I'm not with Santander. Not all banks will supply non-contactless cards.

[barry1010]

I have 'spoken' to the Santander chat bot and this is what it said:
You can turn off contactless payments in the Santander mobile banking app by selecting ‘More’ then ‘Cards’ and ‘Freeze and manage card’. From here, you can manage your card controls.

[jennyjoan]

Err Barry - am unsure what you are saying but just want to say don't have mobile phone or apps, if I need to use that system. All I have is the computer here.

Maybe I'll take a loathed trip into town and call with them or will I have to make an appointment for that too.

[brainiac]

jenny - ring them on the number I gave above ^^