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Toshiba Tv

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cupotee2 | 19:37 Wed 21st Oct 2015 | Technology
5 Answers
After a blip with the TV this afternoon where it appears our communal Arial went silly for 10 mins or more. The picture went all little squares jumping all over the screen.

One irate huband who knows nothing about anything to do with tecnology so I "fiddled" with the settings.

We now have a perfect picture but were left with a bar across the top of the screen that seems to advertising the features the TV has...like Full HD, Pc input, dvb, Dolby digital plus etc.

Pressing any remote button clears it for a few seconds but it reappears again.

Anyone have any idea what I have done and how to rectify it please.

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Not sure if this will work, depending on your TV model, try:

- Press "Menu" and enter the "Setup" menu
- Scroll down to "Location" and use the left or right arrow key to select the "Home" mode.
- Press "Exit" to exit the menu
It's most likely that somehow you have gone into settings, try pressing the button marked back or return, cupotee.
Question Author
Thank you both, sadly neither has got rid of the annoying bar.
Have a look at this, cupotee. Looks like your tv should be in home mode to get rid of that banner.
http://forums.toshiba.com/t5/Televisions-Knowledge-Base/Unselectable-icons-and-menus-advertisements-appear-on-bottom-of/ta-p/271563
I've just tried the Toshiba UK support page here:
https://www.toshiba.co.uk/innovation/generic/tv-support/

It's got a REALLY annoying woman talking on it but (by searching 'remove banner at top of screen' in response to her question) she says that you need to reset your TV:

"To reset the TV, please follow the steps below (please not, some TVs have different menu structures, so these steps may vary).

Press the Menu button on the remote
Choose the Install and retune menu and press OK
Choose First Time Installation and press OK.
A box will appear, asking if you are sure. Select Yes and press OK to continue.

Your TV will now reset. When it turns back on, it will give you some quick prompts to get set back up and will then scan for channels."

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