Colour Gone

lynbrown | 14:12 Tue 16th Jul 2013 | Technology

11 Answers

My colour cartridge is approx. 25% full yet it is printing only B & W. I cannot find the bit where you can test if it is meant to print colour or just B&W. Ive Office 2010. Any help please?

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pixie373

Mine stops working and needs replacing if just one of the colours has run out. Maybe that's happened to yours? Look on your printer menu and you should be able to find the test x

Bazile

Are you sure you haven't got it set to print black & White only?

lynbrown

Question Author

Thanks. Bazile, that's the bit I cant find. Where is it? I have tried Help etc.

Kevink

"Ive Office 2010"

It might be more pertinent to mention which make & model of printer you have.

Bazile

o right , sorry - i thougt you were talking about a test print .

Why dont you post the make and model number - perhaps someone has got the same , on here , or can find out

lynbrown

Question Author

HP deskjet 3055A- is that helpful?

lynbrown

Question Author

Just looked at printer info and it says the printer is Deskjet 3050A Series J611.

Wak

If you go in to your Document program and write three separate lines of any text then change the colour of the fonts to RED, BLUE and YELLOW it will show you which colour of ink is still available when you print it out.
If you get white or pale lines running through the any of the text then stand the print head of the cartridge in a saucer of hot (not boiling) water and leave until cool. Then wipe print head with a paper tissue and try printing the text again.