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Laptop keeps defaulting to 'offline'

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abstibus | 13:27 Tue 20th Mar 2012 | Technology
5 Answers
What can I do to fix this persistent problem? Can anyone explain for me? (Has to be simple!!)
I'm getting so fed up with it.
Many thanks.
If you need any more info, more than happy to supply.
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do you mean offline from the internet ? What browser are you using ?
Question Author
tamborine
it was rude of me not to get back to you sooner - apologies.
I am using IE7 (don't want IE8). What happens is that when I am on the Internet, the connection fails and I get a message to connect via 'miniport' to broadband (I have wireless).
Then I am told no connection is available. This is in spite of the fact that the connection icon at the bottom right of the screen tells me I am connected.
I have to go to the 'Tools' menu in IE and then always find that the 'work offline' box is ticked.
Sorry if this is a little incoherent - I can't explain it any better. This has only been happening since I changed my router and only on the laptop, not the PC.
Many thanks
Sounds like a virus. Can you backdate settings at Start/Help & Support/System Restore. Choose the earliest date available.
Question Author
Thanks, tamborine.
I have McAfee and Malwarebytes - they have not shown anything on scans.
I'll try System Restore in the morning.
Can I let you know how I get on?
I prefer Mozilla Firefox to IE as when you do get a virus you can re-download MFfox to correct your settings.

http://www.mozilla.co...roducts/download.html

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